Portfolio

PRODUCT STRATEGY & CUSTOMER EXPERIENCE

ASME Virtual Classroom Product Launch

Created a flexible virtual learning product that allowed professionals to continue building critical skills when in-person training was no longer available. The launch expanded access, reduced disruption, and helped transform a market challenge into a scalable product line.

ASME: 03/2020 – 1/2021

Course Feedback Experience

Redesigned the course feedback process to make it faster, clearer, and more useful for learners. The improved experience generated stronger insights into course quality, instructor effectiveness, and customer needs, helping guide future product improvements.

ASME: 07/2021 – 12/2021

ASME Virtual Classroom On Demand

Extended the value of live virtual learning by turning instructor-led sessions into on-demand experiences customers could access across time zones and schedules. This gave learners more flexibility while helping the organization reach a broader global audience.

ASME: 06/2021 – 12/2023

Portfolio Strategy & Rationalization

Used customer feedback, product performance, pricing data, and market needs to improve how learning products were organized, prioritized, and positioned. This helped create a clearer portfolio experience and focus resources on offerings with the greatest customer and business value.

ASME: 03/2022 – 1/2024

Learning Product Search & Website Experience

Improved how customers discover, compare, and choose learning products online through clearer product naming, stronger search-friendly messaging, and improved product page content. Made the digital experience easier to navigate and better aligned to customer decision-making.

ASME: 06/2021 – 12/2022

Partner Relationship Management Sales Tool

Helped create a centralized partner platform designed to improve communication, resource access, and engagement across the distribution channel. The project supported a more consistent partner experience by reducing fragmented information and giving partners a clearer place to find what they needed.

MAKERBOT: 12/2016 – 3/2017

Learning EXperience & Certification

ASME GDTP-2018 Certification Launch

Led the launch of a modernized certification experience for professionals seeking to validate specialized technical expertise. The project helped create a clearer pathway from interest to application, assessment, and credential recognition.

ASME: 07/2025 – PRESENT

MakerBot Certification Program

Built a training and assessment-based certification experience for educators who wanted to use 3D printing more confidently in the classroom. The program combined learning, practice, assessment, and recognition into a clear professional growth pathway.

MAKERBOT: 12/2017-10/2018

ASME Digital Badges

Led the expansion of digital badges to give learners and credential holders a more visible, shareable way to communicate their achievements. The program helped modernize recognition and made professional accomplishments easier to verify and promote.

ASME: 07/2022 – PRESENT

MakerBot Educators Guidebook

Co-created an instructional resource that helped educators understand 3D printing and bring it into classroom learning. The guidebook translated technical concepts into practical lesson ideas, classroom applications, and approachable learning experiences.

MAKERBOT: 11/2016 – 9/2017

ASME Course Builder

Created a structured pathway for subject matter experts to develop and launch on-demand learning products. This gave internal and external experts a clearer process for turning knowledge into scalable learning experiences.

ASME: 07/2024 – PRESENT

MakerBot University Learning Platform

Launched a centralized learning platform that supported customer training, reseller education, technical learning, certification, and onboarding. The platform created a more consistent training experience and made product knowledge easier to access at scale.

MAKERBOT: 10/2015 – 5/2016

Photography & ViSUAL MEDIA

NYIT Academic Video Resource Initiative

Helped implement a streaming video resource system (Kaltura) that made academic content easier for students and faculty to access across devices and formats. The project combined video capture, editing, automated scheduling, playback tools, and analytics to support a more flexible learning experience.

NYIT: 6/2013 – 10/2015

NYIT Echo360 Streaming Video Project

Created a video-on-demand lecture resource that allowed students to review and reinforce course content outside the classroom. This work supported different learning styles and made recorded academic content a more valuable part of the student experience.

NYIT: 01/2009 -10/2009

ASME Virtual Classroom Product Messaging Videos

Supported the development of visual messaging for the Virtual Classroom launch, helping customers understand the value of a new learning format. The videos and visual product pages helped communicate the experience clearly during a time of rapid change.