Portfolio

PRODUCT STRATEGY & CUSTOMER EXPERIENCE

Screenshot of a webpage displaying various virtual classroom courses related to engineering, piping, and design. The top row features courses on pressure vessel coding, process piping, and inventive problem solving, with prices ranging from $795 to $1495. The courses are scheduled for different dates and include images of industrial components and a person working on technical equipment. Tags like 'POPULAR,' 'COMBINE & SAVE,' and 'Virtual Classroom' are visible.

ASME Virtual Classroom Product Launch

Created a flexible virtual learning product that allowed professionals to continue building critical skills when in-person training was no longer available. The launch expanded access, reduced disruption, and helped transform a market challenge into a scalable product line.

ASME: 03/2020 – 1/2021

Yellow sticky note with a black lightbulb drawing pinned to a corkboard.

Course Feedback Experience

Redesigned the course feedback process to make it faster, clearer, and more useful for learners. The improved experience generated stronger insights into course quality, instructor effectiveness, and customer needs, helping guide future product improvements.

ASME: 07/2021 – 12/2021

Screenshot of a learning platform webpage titled 'Learning & Development,' with options for training in various fields, a search bar, and a blue button labeled 'Access the Learning Hub.' The page features images of people working and references to technical skills, corporate, government, and individual training.

ASME Virtual Classroom On Demand

Extended the value of live virtual learning by turning instructor-led sessions into on-demand experiences customers could access across time zones and schedules. This gave learners more flexibility while helping the organization reach a broader global audience.

ASME: 06/2021 – 12/2023

A laptop on a desk displaying data analytics and charts.

Portfolio Strategy & Rationalization

Used customer feedback, product performance, pricing data, and market needs to improve how learning products were organized, prioritized, and positioned. This helped create a clearer portfolio experience and focus resources on offerings with the greatest customer and business value.

ASME: 03/2022 – 1/2024

Screenshot of the ASME online courses webpage with a blue background. It features the ASME logo in the top left corner, and the text 'Find Courses' in large font, with a description about online courses offered by ASME and a search box.

Learning Product Search & Website Experience

Improved how customers discover, compare, and choose learning products online through clearer product naming, stronger search-friendly messaging, and improved product page content. Made the digital experience easier to navigate and better aligned to customer decision-making.

ASME: 06/2021 – 12/2022

People in a meeting or classroom sitting at a table with laptops and notebooks, engaging in a discussion.

Partner Relationship Management Sales Tool

Helped create a centralized partner platform designed to improve communication, resource access, and engagement across the distribution channel. The project supported a more consistent partner experience by reducing fragmented information and giving partners a clearer place to find what they needed.

MAKERBOT: 12/2016 – 3/2017

Learning EXperience & Certification

Diagram of mechanical parts with technical measurements and text overlay promoting engineering skills and certifications.

ASME GDTP-2018 Certification Launch

Led the launch of a modernized certification experience for professionals seeking to validate specialized technical expertise. The project helped create a clearer pathway from interest to application, assessment, and credential recognition. Visit the product page.

ASME: 07/2025 – PRESENT

Classroom with children working on computers, colorful globe, and a map of the United States made of paper on the wall

MakerBot Certification Program

Built a training and assessment-based certification experience for educators who wanted to use 3D printing more confidently in the classroom. The program combined learning, practice, assessment, and recognition into a clear professional growth pathway. Learn more about the program.

MAKERBOT: 12/2017-10/2018

Screenshot of an announcement for ASME Digital Badges, featuring the ASME logo, a list of current programs, and information about digital badges.

ASME Digital Badges

Led the expansion of digital badges to give learners and credential holders a more visible, shareable way to communicate their achievements. The program helped modernize recognition and made professional accomplishments easier to verify and promote. View the case study.

ASME: 07/2022 – PRESENT

Guidebook cover titled 'Makerbot Educators Guidebook' featuring images of a ruler, pencils, a brick structure, a 3D printer part, a spool of filament, a blue and orange drone, and a black component.

MakerBot Educators Guidebook

Co-created an instructional resource that helped educators understand 3D printing and bring it into classroom learning. The guidebook translated technical concepts into practical lesson ideas, classroom applications, and approachable learning experiences. View the guidebook.

MAKERBOT: 11/2016 – 9/2017

A digital advertisement for ASME's on-demand engineering courses, featuring a blue header with white text, a purple call-to-action button labeled 'Apply Now', and sections displaying various statistics about the program including the number of learners, enrollments, instructors, courses, and countries.

ASME Course Builder

Created a structured pathway for subject matter experts to develop and launch on-demand learning products. This gave internal and external experts a clearer process for turning knowledge into scalable learning experiences. Learm more about the program.

ASME: 07/2024 – PRESENT

Login page with username and password fields over a background of a black keyboard and computer mouse.

MakerBot University Learning Platform

Launched a centralized learning platform that supported customer training, reseller education, technical learning, certification, and onboarding. The platform created a more consistent training experience and made product knowledge easier to access at scale.

MAKERBOT: 10/2015 – 5/2016

Photography & ViSUAL MEDIA

A professional video camera recording a woman speaking in front of a bookshelf in a library or bookstore setting.

NYIT Academic Video Resource Initiative

Helped implement a streaming video resource system (Kaltura) that made academic content easier for students and faculty to access across devices and formats. The project combined video capture, editing, automated scheduling, playback tools, and analytics to support a more flexible learning experience.

NYIT: 6/2013 – 10/2015

A lecture hall with people seated in tiered rows listening to a speaker at a podium. The room has a large screen displaying a presentation.

NYIT Echo360 Streaming Video Project

Created a video-on-demand lecture resource that allowed students to review and reinforce course content outside the classroom. This work supported different learning styles and made recorded academic content a more valuable part of the student experience.

NYIT: 01/2009 -10/2009

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ASME Virtual Classroom Product Messaging Videos

Supported the development of visual messaging for the Virtual Classroom launch, helping customers understand the value of a new learning format. The videos and visual product pages helped communicate the experience clearly during a time of rapid change.

ASME: 03/2020 – 1/2021

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